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Privacy Policy 

Vantage Trailer Sales & Service
Last Updated: November 25, 2025

Vantage Trailers (“Vantage,” “we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of personal information. This Privacy Policy describes how we collect, use, disclose, store, and safeguard personal information obtained through our website, communications, and services.
This policy applies to all Vantage Trailers operations located in:

  • 4409 14 Ave N, Lethbridge, Alberta, T1J 5X8

  • 27211 – 104 Highway 12, Lacombe County, Alberta, T4L 0E3

  • 2057 Main Street, Cawston, British Columbia, V0X 1C1

By accessing our website or engaging with our services, you consent to the practices described in this Privacy Policy.

1. Scope and Application

This Privacy Policy applies to personal information collected from individuals, including customers, prospective customers, website visitors, and service users.
This policy complies with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), as well as relevant provincial legislation.

2. Information We Collect

2.1 Personal Information Provided by You

We may collect personal information when you:

  • Request a quote or submit an online form

  • Contact us by phone, email, or website

  • Inquire about trailer sales, consignment, financing, parts, or service

  • Book appointments or request follow-up

  • Engage with us through digital advertising or social media

This may include:

  • Full name

  • Email address

  • Phone number

  • Mailing or physical address

  • Trailer details (make, model, year, specifications)

  • Service history or appointment details

  • Payment information (when applicable)

  • Any additional information voluntarily provided

2.2 Automatically Collected Information

When you visit our website, our systems may automatically collect:

  • IP address

  • Browser type and version

  • Device type

  • Geographic region (approximate)

  • Pages viewed and time spent

  • Referring websites

  • Clickstream data

This information is collected using cookies, tracking pixels, analytics tools, and similar technologies.

2.3 Cookies and Tracking Technologies

We may use:

  • Functional cookies

  • Analytical and performance cookies

  • Advertising and remarketing cookies (Google Ads, Meta, etc.)

Users can manage or disable cookies in their browser settings.

3. How We Use Personal Information

We use personal information for the following purposes:

  • Responding to inquiries and providing requested information

  • Preparing quotes, sales documentation, and service details

  • Processing trailer sales, consignment arrangements, and service bookings

  • Maintaining customer records

  • Providing customer support and follow-up communication

  • Operating, maintaining, and improving our website and services

  • Conducting analytics and performance measurement

  • Running advertising campaigns, including retargeting

  • Meeting legal, regulatory, and compliance requirements

  • Preventing fraud or unauthorized access

We will only use personal information for the purposes identified at the time of collection or as permitted by law.

4. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information in the following situations:

4.1 Service Providers

To trusted third parties who assist with:

  • Website hosting

  • Analytics and advertising

  • Email communications

  • Payment processing

  • Customer relationship management

These providers are required to maintain confidentiality and appropriate security measures.

4.2 Legal Requirements

We may disclose information when required to:

  • Comply with applicable laws

  • Respond to lawful requests from authorities

  • Protect our legal rights, property, and safety

4.3 Business Operations

In the event of a merger, sale, or corporate restructuring, personal information may be transferred in accordance with applicable laws.

5. Data Storage, Protection, and Retention

We take reasonable administrative, technical, and physical measures to safeguard personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

Personal information is retained only as long as reasonably necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Individuals have the right to:

  • Access personal information we hold

  • Request corrections to inaccurate information

  • Withdraw consent (subject to legal or contractual restrictions)

  • Request deletion of information where applicable

  • Ask questions about our information-handling practices

  • Opt out of marketing communications

To exercise these rights, see the contact information in Section 10.

7. Third-Party Websites

Our website may contain links to external websites not operated by Vantage Trailers.
We are not responsible for the privacy practices or content of those third-party sites.
We encourage users to review their policies before providing personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16.
We do not knowingly collect personal information from children.
If such information is discovered, it will be deleted promptly.

9. Changes to This Privacy Policy

We may update or revise this Privacy Policy at any time.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

10. Contact Information

For questions, concerns, or privacy-related requests, please contact:

Vantage Trailers
Email: info@vantagetrailers.ca
Website: https://vantagetrailers.ca

Mailing Addresses:

  • 4409 14 Ave N, Lethbridge, AB, T1J 5X8

  • 27211 – 104 Highway 12, Lacombe County, AB, T4L 0E3

  • 2057 Main Street, Cawston, BC, V0X 1C1